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Terms & Conditions



As your use of the site will indicate your acceptance of these terms, do not use the site if you do not agree to be bound by these terms. We may periodically change the terms, so please check them from time to time as your continued use of the site signifies your acceptance of any changed items.

If you have any comments or queries, or there is any provision that you do not understand, please feel free to email any enquiry to us at talk@pod.co.uk



Unless otherwise noted, all materials on this site are protected as the copyrights, trade dress, trademarks and/or other intellectual properties owned by Pod Food Ltd.  All rights not expressly granted are reserved.



Your use of the materials included on this site is for informational purposes only. You agree you will not distribute, publish, transmit, modify, display or create derivative works from or exploit the contents of this site in any way. You may not copy, distribute or display materials on this site or any part of it to third parties.  You may not link to or mirror any part of this site.  No other use, reproduction or distribution is permitted without prior written permission.  Any infringement of these rights could result in appropriate legal action. You agree to indemnify, defend and hold harmless Pod Food Ltd for any and all unauthorised uses you may make of any material on the site. You acknowledge the unauthorised use of the contents could cause irreparable harm to Pod Food Ltd and that in the event of an unauthorised use, Pod Food Ltd shall be entitled to an injunction in addition to any other remedies available at law or in equity.



You agree you are, and shall remain, solely responsible for the contents of any submissions you make, and you will not submit material that is unlawful, defamatory, abusive or obscene. You agree that you will not submit anything to the site that will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s).


Some links on the site will allow you to connect with sites that are not under our control. Pod Food Ltd is providing these links only as a convenience. The appearance of a link does not imply Pod Food Ltd endorsement, nor is Pod Food Ltd responsible for the contents of any linked site. You access them at your own risk.



For an explanation of Pod Food Ltd practices and policies related to the collection, use and storage of our online guest's information, please read our Privacy Policy



Pod Food is not liable to you or any third party for any errors or delays in the content of the web sites or for any actions taken in reliance on it.  To the fullest extent allowed by applicable law, Pod Food Ltd will not be liable for any direct, indirect or consequential loss arising from the use of the content contained in these web sites or from your access of other material on the Internet via web links from these sites. Pod Food Ltd does not seek to limit liability in respect of fraudulent misrepresentation nor in respect of death or personal injury directly caused by their negligence. Pod Food Ltd uses reasonable skill and care in developing this site but does not give any warranty as to its accuracy, availability or reliability nor does Pod Food Ltd guarantee that the functions contained in the site will be uninterrupted or error-free, that this site or its server will be free of viruses or other harmful components, or that defects will be corrected even if Pod Food Ltd is aware of them.



These terms and conditions are governed and will be interpreted in accordance with English Law and any disputes relating to these terms and conditions will be exclusively subject to the jurisdiction of the English courts.


Pod.co.uk is the on-line store owned and operated by Pod.co.uk on the Internet. Access to the Pod.co.uk site is registered with us. 


1.1 You are registering as a user of Pod.co.uk. Access will be through your username and password. These are personal to you with your registered details. Please do not share these details with anyone. You should notify us if your username or password is taken or being used by another party by contacting us on deliveries@podfood.co.uk. You can change your password at any time by clicking the "Change Password” button on the “Account” page.


2.1 There is a daily cut-off time for orders. This is 10am for lunch orders and 4pm for breakfast deliveries the following working day. No new orders can be accepted after this time. Any cancellations or amendments to an order must be made by calling the Deliveries Team on 020 7269 5130 by 5pm the previous working date before the before the delivery date. We cannot accept same day cancellations or amendments.

2.2 Any order you make for products on Pod.co.uk is an offer by you to purchase such products (subject to these terms and conditions), and acceptance of any order is at Pod Food Ltd’s sole discretion. An order is deemed to have been accepted by Pod Food Ltd. only when you receive the receipt confirmation with your order details or confirmation to this effect after the point of payment. Once we have accepted your order, there may be occasions where, for quality reasons or for other reasons beyond our control, it will not be possible to complete your order in full. In such cases, we will aim to replace your order or parts of your order with a substitute product or products of similar quality. Should you have any difficulty in placing your order online please ring the Deliveries Team on 020 7269 5130


3.1 The price will be as set out on the menu selection page (shown on the Pod.co.uk site). Prices will be current at the date of order of the products.

3.2 Price and availability information is subject to change without notice. We accept payment on-line by most leading credit and debit cards including Visa, Amex, Maestro and Delta. Payment will be charged against your card at the time of order. 


4.1 Products will be delivered to the collection point nominated by yourself at the time of making the order (This may be a reception area). You may change your nominated collection point when placing an order by adding comments to the special instructions box at “the checkout”.

4.2 All deliveries must be checked and signed for by an approved representative of you at the time of delivery. Signature will be deemed to constitute acceptance and delivery of a complete order.

4.3 If any part of an order is found to be missing (or is rejected) on delivery, you must inform the Deliveries Team immediately by calling us on 020 7269 5130.

4.4 Delivery is free when you meet the £25 minimum spend. We cannot deliver orders that don’t meet this minimum spend.


5.1 Pod.co.uk is supplied strictly for direct customer use. Under no circumstances is our food to be re-sold to a third party or offered at subsidised or inflated rates to a third party. This restriction also applies to in-house catering arrangements where contract caterers are ordering on behalf of clients.

5.2 You will comply with any instructions and recommendations of Pod Food Ltd. in relation to the storage and use of the products (for example and without limitation, use by dates).


6.1 The liability of Pod Food Ltd. in contract, tort (including, without limitation, negligence) or otherwise in respect of any products delivered or otherwise in connection with an order or for any loss, injury or damage attributable directly or indirectly thereto will be at the sole discretion of Pod Food Ltd. It will be limited to either: (a) delivering replacement products (at Pod Food Ltd. expense); or (b) refunding any sums paid to pod for the products.

6.2 Pod Food Ltd. will not be liable (whether or not caused by Pod Food Ltd’s negligence) for any loss of profit or goodwill or opportunity or reputation suffered or incurred by or any third party, nor for any indirect or consequential loss.

6.3 Pod Food Ltd. will not be liable for any loss, injury or damage attributable directly or indirectly to any use of or inability to use the Pod.co.uk website by you including (but not by way of limitation) any inaccessibility or malfunctioning of the website, fraud, misuse of data or any viruses passed to your computer from the Pod.co.uk website.

6.4 Nothing in these terms will limit or exclude the liability of Pod Food Ltd. for death or personal injury caused by negligence on its part and nothing in these terms will affect your statutory rights.

7. Termination

7.1 You can withdraw your registration by emailing the helpdesk at deliveries@podfood.co.uk

7.2 We reserve the right to terminate your access to Pod.co.uk immediately without notifying you in advance should you not operate your account in line with these terms and conditions. 

8. Use of material appearing on the Pod.co.uk web site

8.1 All rights in the site design, computer codes, text, graphics and other content, interfaces, and the selection and arrangements thereof (the "Materials") belong to Pod Food Ltd. or its licensors. You may print or download portions of this site and make copies of these for your own personal use only. Any other use (including without limitation any further reproduction, storage or transmission to anyone) of any Materials without our prior written permission is strictly prohibited.

9. Contacting us

9.1 If you need to contact us, please email delivers@pod.co.uk . Alternatively, you can call us on 020 7269 5130.

10. Variation

10.1 Pod Food Ltd. reserve the right to amend the terms of this Agreement from time to time. Your continued use of any part of the pod.co.uk site after any such amendment will constitute your acceptance of the amendment or amendments concerned. You should therefore regularly visit these terms and conditions to ensure that you keep up to date with your rights and obligations under this Agreement. If any such amendments are considered in the reasonable opinion of Pod Food Ltd. to be material, notice of the amendments will be bought to your attention on your next visit to the Pod.co.uk site.

10.2 If you do not wish to accept an amendment you should immediately withdraw your registration to the Pod.co.uk site.

11. Access/Force Majeure

11.1 Although we will aim to provide uninterrupted access to the Pod.co.uk site, we cannot guarantee this. We accept no responsibility or liability for any interruption or delay which may occur to anyone visiting or wishing to visit the Pod.co.uk site.

11.2 In the event we cannot fulfil obligations to you under this agreement due to any event beyond our reasonable control, we will notify you and we will be relieved of our obligations to you under these terms and conditions to the extent such performance is hindered by such an event.

12. Jurisdiction

12.1 This Agreement is governed by English law and both we and you agree to submit to the exclusive jurisdiction of the English courts.

13. Allergy Warning

13.1 Pod Food Ltd products may contain traces of nuts, seeds and other allergens. For full nutritional information on the products within our product range please see our website.

14. Email Marketing

14.1 Pod Food Ltd will occasionally contact you with marketing offers and information regarding products. If you would like to unsubscribe from this service, please just email us. 


It's On Us Card:

  • To redeem this £10 voucher, please show proof of ID bearing your name matching with the name on the card.
  • Only to be used once in store, photocopies not accepted.
  • Voucher may not be exchanged for cash alternatives.
  • May not be used in conjunction with any other discount. Including the end of day 50% discount.
  • Voucher can only be used for pod branded food and drink.
  • Pod have the right to refuse the voucher.  
  • Only to be used at the shop as specified on the card.
  • Cannot be used online or as payment for any of our delivery partners.
  • Pod have the right to amend this voucher at any time.
  • Cannot be used after the expiry date. 

The promoter is: pod food Ltd. 1st Floor, 2 Greycoat Place, London, SW1P 1SB

Pod Marketing Dept.

Contact: marketing@pod.co.uk

Company Information
Registered Address:

Pod Food (UK) Ltd
2nd Floor
130 Shaftesbury Avenue

Registered No: 05180594